At Flowers East Finchley, we are dedicated to delivering the finest quality fresh flowers to each customer in our local community. As a trusted East Finchley florist serving both households and businesses, we stand by our Fresh Flowers Guarantee. Our flowers are sourced daily and expertly arranged to ensure every bouquet arrives vibrant, fragrant, and in perfect condition.
Your satisfaction is at the heart of what we do. While we take every precaution to ensure safe delivery, we understand that occasionally, flowers may arrive damaged despite our best efforts. Should your bouquet or arrangement arrive in less than perfect condition, please contact our team within 24 hours of delivery. To help us resolve the issue quickly, we may request a photo of the damaged flowers. We will do our utmost to put things right for you.
Our fresh flowers guarantee means your bouquet should remain fresh and beautiful for at least five days from delivery, provided the care instructions supplied are followed. If your flowers do not meet these expectations within this timeframe, please let us know as soon as possible. We take every concern about freshness seriously, and your feedback helps us continuously exceed local expectations.
Your peace of mind matters. If your flowers are damaged upon arrival or do not meet our freshness guarantee, we offer the following solutions, depending on your preference:
We want you to enjoy flowers at their very best, so do reach out promptly—this helps us serve you better!
If you have a concern or are dissatisfied with your experience in any way, Flowers East Finchley wants to hear from you. Please contact us with details of your issue and any supporting information (such as photos or order information) within seven days of delivery. Our team takes every concern seriously, investigating thoroughly to offer a fair and swift resolution. In the vast majority of cases, we can resolve complaints to your satisfaction within 48 hours.
For years, Flowers East Finchley has built a reputation for reliability, quality, and local care—serving everyone from families to corporate clients across the area. As your trusted local florist, we are committed to delighting you every time with beautiful, fresh flowers and service you can rely on.
Thank you for choosing Flowers East Finchley. Should you need further assistance with returns, refunds, or have any complaints, please get in touch so we can help promptly and courteously.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
